Unified Communications & Contact Center Solutions

Your Challenges

 Most small businesses struggle with:

  • Clunky communication across phone, text, chat, and video
  • Missed messages from scattered tools
  • Poor customer service experiences due to bad routing
  • Remote teams with no unified platform
  • Paying for bloated systems no one knows how to use

How We Help

We deliver cloud-based communication systems that unify your team, streamline support, and grow with your business — and because we’re local, we’re never far when you need help.

With 360 UCaaS & CCaaS, you can:

  • Centralize all business communication in one place
  • Route support calls, chats, and emails with zero confusion
  • Empower remote and hybrid teams with seamless tools
  • Automate customer flows without sounding robotic
  • Build a contact center that actually improves customer experience
Call Us Today

Our UCaaS & CCaaS Services

Why

  • Local & Reliable

    We’re based in WNY and know your market.

  • Custom-Tailored

    We match systems to your workflow — not the other way around.

  • Compliance-Ready

    HIPAA, PCI, SOC2 — we’ve got it covered.

  • Hands-On Help

    From install to training, we’re with you all the way.

Who It's For

Our UCaaS & CCaaS systems are ideal for:

What Our Clients Say

"We moved to 360’s UCaaS system and immediately felt the difference. Our team collaborates faster, our customers get better support, and everything just works."– Michael S., Director of Operations, Elmwood Med Group

Start Your Journey

Ready to simplify, scale, or strengthen your business? Let’s have a conversation. Whether you need full-service support or just one piece of the puzzle, we’re here to help.