360 Business Solutions is an IT company based in Amherst, NY. For more than 20 years, first as PandaServe and now as 360, our team has kept Western New York businesses running and secure.
Based in Amherst.
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Under 15 Minutes on Average.
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IT, Security and Phones.
Health. Finance. Legal.
Our Focus.
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Our team works out of Amherst and comes on site anywhere in Western New York.
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Our average response time is under 15 minutes, with 24/7 monitoring behind it.
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One team owns your IT, security and phones, so nobody points at another vendor when something breaks.
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After the first year you're month to month, so we earn your business every month.
360 Business Solutions grew out of PandaServe, a Western New York managed IT company with more than 20 years of service. We bought PandaServe, kept the relationships, and rebranded as 360.
More than 20 years of managed IT for Western New York businesses.
One company for managed IT, security and compliance, business phones, custom CRM and ERP, and AI.
Rick Smaczniak, President, and JD Sentz, COO and CTO, lead the company from Amherst.
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A Team You Can Reach
Call (716) 650-7200 or book online. Our team works out of our Amherst office.
Fast Response
An average response time under 15 minutes for most situations.
Proactive, Not Reactive
24/7 monitoring catches problems before they stop your day.
Plain Terms
An annual first year, then month to month.
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"The overall goal is anytime any of your technology breaks, you call us and we manage it for you."
- Rick Smaczniak, President
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Monitoring & Support
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Average Response Time
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Years in Western New York
We built 360 after acquiring PandaServe, a Western New York managed IT company with more than 20 years behind it. Clients told us what they wanted: someone who picks up the phone, speaks plainly, and follows through.
That's the company we built.
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Every decision starts with what's best for the client.
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We don't pass blame. We own the outcome.
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We move fast and finish what we start.
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We keep learning so your technology doesn't fall behind.
Serving businesses from Buffalo to Rochester and across Western New York.
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405 N French Rd, Suite 104
Amherst, NY 14228
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(716) 650-7200
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rick@businesswny.com
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Tell us what's not working with your technology, and we'll tell you what we'd do about it.
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Amherst • Buffalo • Rochester and surrounding areas
Free 30-Minute Technology Assessment
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Your complete technology partner. Built for businesses that can't afford to slow down.
Proudly serving Amherst, NY and Western New York.
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