More Than IT

We're Your Partner in Growth.

For more than 20 years, we've been helping businesses across Western New York solve problems, stay secure, and work smarter with technology they can rely on.

Real People.

Local Team.

Fast Support.

Real Answers.

Trusted Partner.

Long-Term Focus.

Your Success.
Our Mission.

Why Businesses Trust 360

Local Team

We live and work here. We'repart of the Western NewYork business community.

Fast Support

Real people answer thephone. We respond quicklyand resolve issues fast.

Real Accountability

We do what we say we'regoing to do. You can counton us.

Long-Term Partner

We grow with you. Our goalis to be your trustedtechnology partner for years.

THE CHALLENGE

20+ Years of Experience. Built on Relationships.

We started with a simple belief: technology should makeyour life easier, not harder. That belief hasn't changed, butour capabilities have grown.

  • 20+ Years of Experience

    Pandaserv built a strong foundation of trust and service in Western NewYork for over two decades.

  • 20+ Years of Experience

    Pandaserv built a strong foundation of trust and service in Western NewYork for over two decades.

  • 20+ Years of Experience

    Pandaserv built a strong foundation of trust and service in Western NewYork for over two decades.

Built Around the Best Client Experience

  • Real People Answer the Phone

    No bots, no phone trees. Just friendly, local support.

  • Fast Response Times

    We respond quickly and resolve issues the first time.

  • Proactive, Not Reactive

    No bots, no phone trees. Just friendly, local support.

  • Long-Term Relationships

    No bots, no phone trees. Just friendly, local support.

We do what we say we'regoing to do. You can counton us.

- Long-Term Client

24/7

Monitoring & Support

15 Min

Average Response Time

98%

Client Retention Rate

Why 360

Your neighbors.
Your technology team.

We built 360 after acquiring Pandaserv — a 20+ year WNY managed IT institution. Clients told us what they actually wanted: someone who picks up the phone, speaks plainly, and follows through.

That's the company we built.

Client Obsession

Every decision begins and endswith what's best for the client.

Extreme Ownership

We don't pass blame. We ownoutcomes — fully.

Relentless Execution

We move with urgency andprecision. No excuses.

Continuous Growth

We lead change, champion newideas, and constantly improve.

Our Office

Office Location

Serving Businesses Across Western New York
—From Buffalo to Rochester and beyond.

ADDRESS

1775 Baseline Rd, Suite 210
Grand Island, NY 14072

PHONE

(716) 650-7200

EMAIL

rick@businesswny.com

Let's Talk About Your Business

We're here to help you build, protect, and grow with confidence.

Contact Us  ➝
Buffalo

Western New York

Amherst • Buffalo • Rochesterand surrounding areas

Ready to Talk?

Your first conversation is on us.

Free 30-Minute Technology Assessment

  • Review your current IT setup
  • Identify compliance gaps and quick wins
  • Explore AI & automation opportunities
  • No pitch. No pressure. Just clarity.
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