Your technology fails at the worst possible moment.
360 is the managed IT services provider for Buffalo and Western New York firms of 10 to 50 people. We watch your systems 24/7 and pick up fast when your team needs help. When something breaks, it's ours to fix.
RANSOMWARE SHOWED UP IN
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OF SMALL BUSINESS BREACHES.
Big companies have a security team.
A firm of 20 people usually has one busy person and a backup nobody has tested.
Attackers know which one is easier to get into.
SOURCE: VERIZON 2025 DATA BREACH INVESTIGATIONS REPORT
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We watch your systems around the clock and act on alerts before they turn into downtime.
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Average response time under 15 minutes. That's the difference between a hiccup and a lost afternoon.
Our team works out of Amherst and comes on site anywhere in Western New York.
HIPAA reaches every laptop and phone that touches patient records. We lock those devices down and keep the documentation ready for when someone asks.
The FTC Safeguards Rule under GLBA requires a written security plan and one named person in charge of it. We help you build the plan and run the controls behind it.
Client files are your reputation. We secure the email and file sharing your attorneys use every day, so confidential work stays confidential.
Plenty of firms have one person who handles IT on top of their real job. Co-managed IT gives that person a team behind them.
We cover the 24/7 monitoring and the security work. Your IT person keeps the daily work they already know.
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The most common setup we replace is the lone IT person who keeps things running but never gets to security. It feels covered right up until the day it isn't.
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24/7 monitoring and alerts
Live support from a local team
Average response under 15 minutes
Microsoft 365 email and account support
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Firewall setup and maintenance
VPN & secure remote access
Performance tuning
Wi-Fi design and coverage
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Antivirus and malware protection
Automated patch management
Device encryption & access control
Mobile device management (MDM)
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Automated daily encrypted backups
Restores tested on a schedule
Business continuity planning
A written recovery plan before you need it
One point of contact for every tech vendor
License tracking & renewals
Hardware sourcing and setup
Contract review support
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Technicians based in Amherst
Fast remote desktop support
Onsite visits anywhere in Western New York
Training for your staff
We review your current setup and find the gaps, starting with a free assessment.
We close the biggest gaps first and put the right protections in place.
24/7 monitoring keeps your systems healthy and flags trouble early.
Your team calls one number and reaches someone who knows your setup.
Free Technology Assessment (30 Minutes)
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Your complete technology partner. Built for businesses that can't afford to slow down.
Proudly serving Amherst, NY and Western New York.
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